Q. Help
me,
I'm Lost! A.
Well, the Internet can seem like a very huge and confusing place at first. Practically
anything that one could think of to look
for can be found SOMEWHERE out on the web. It takes a short while to acquire the
skill the will enable you to find exactly what
you are looking for, so please be patient. Check out our homepage
for an idea of several starting points. If you know what you
are looking for, then try looking for it using a search
engine to find it for you.Back to Top
Q. What are
the correct DNS settings, and where do I put them? A.
Information on general settings for your computer may be found on our PPP
Configuration page.Back to Top
Q.
I want
to publish my own personal Web Page for all the world to see! A. With
all of TFBnet's Personal PPP accounts comes a free personal Web Page. You can
do whatever your heart desires with it. (For features and restrictions of all
web pages check out our Web Services page) This
sounds GREAT you say? Well, yes, it is...You're welcome. Need help creating, or
publishing your page? Take a look at our Web Site
Creation and Maintenance page for help.Back
to Top
Q. How do I Download a File? A.
Once you have found a file that you want to download, it should be fairly simple
to download the file to your system. Depending on which web browser you are using,
you usually should be able to start the process of a download merely by clicking
on the download link of the file itself (For example, a file from CNET
Download.com). Make sure that your browser is going to name the file
correctly, and that it is going to place it into the correct directory on your
file system. Then all you have to do is wait for the file to transfer.Back
to Top
Q. Why won't my Email Work? A.
Usually the email won't work when the settings on your email client are entered
incorrectly. Check the Server information on your email program to make sure that
the incoming mail (POP) Server is pop3.tfb.com and that the outgoing
(SMTP) Server is mail.tfb.com. The name of your POP3 account
is just your username. Also, be sure that your user name and password are both
correct an that they are entered entirely in
lower case. For more information on how to properly configure either your
Netscape or Microsoft Mail readers, check out our Technical Support Web Helper
page for detailed screenshots and the correct settings to make your email programs
work properly.Back to Top
Q. How do I set up my service for multiple
email accounts? A.
Well, once you have your account set up with us to allow for multiple email accounts
you will need the software that will support multiple email accounts. For help
please visit our Technical
Support Web Helper! Back to Top
Q. I'm currently with another
Internet Service Provider, but I want to use TFBnet instead! A. Great
decision! It's simple to switch over to the great services of TFBnet! Just fill
out our Online subscription form, or
give us a call at (888) 652-8250 to get connected immediately.Back
to Top
Q. My question isn't listed here, but I know
that other people must be asking the same thing! A.
If you want to ask us a question, then we want to give you an answer! Email us
at techsupport@tfb.com, or call us at
(888) 652-8250 during business hours. Either way, we'll make sure that we get
an answer to your question as quickly as possible.Back to Top
Technical Support Web Helper
page for detailed screenshots and the correct settings to make your email programs
work properly.Back to Top