Turbo Dial-Up (California Network)
- FAQs (Frequently Asked Questions) -

 

This section answers frequently asked questions (FAQs) about using and installing the Turbo Dial-Up end-user software program. The software program, called "SlipStream Web Accelerator" is provided to TFBnet by SlipStream Data.

1. Overview of SlipStream Web Accelerator

  1. How does SlipStream Web Accelerator work?
  2. Will I benefit from using SlipStream Web Accelerator?
  3. What types of content does SlipStream Web Accelerator speed up?

2. Download and Installation Help

  1. Where can I download the SlipStream Web Accelerator installer?
  2. I'm having difficulty installing SlipStream Web Accelerator. Where can I get additional assistance?
  3. What if I roam between the California and National dial-up networks?

3. Using SlipStream Web Accelerator

  1. How do I start SlipStream Web Accelerator?
  2. How do I change the image quality setting for a particular image?
  3. How do I change the image quality setting for all images?
  4. What do the statistics displayed in the Statistics dialog mean?

4. Product Details

  1. How do I use Internet Explorer with SlipStream Web Accelerator?
  2. How do I use other browsers with SlipStream Web Accelerator?
  3. Does SlipStream Web Accelerator speed up email?
  4. Where do I go if I have problems with SlipStream Web Accelerator?
  5. Where can I get product information on how to use SlipStream Web Accelerator?
  6. Does SlipStream Web Accelerator speed up my secure (HTTPS) transactions such as my web banking?
  7. What operating systems can SlipStream Web Accelerator be installed on?
  8. What system requirements are necessary to use SlipStream Web Accelerator?


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1. Overview of SlipStream Web Accelerator

  1. How does SlipStream Web Accelerator work?

    SlipStream accelerates your Internet access through proprietary text and image compression, content caching and other network optimizations.

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  2. Will I benefit from using SlipStream Web Accelerator?

    If you have a slow Internet connection (such as a dial-up or wireless connection) with bandwidth of less than 300Kbps, you will experience a significant degree of acceleration using SlipStream.

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  3. What types of content does SlipStream Web Accelerator speed up?

    SlipStream Web Accelerator significantly speeds up web page access.  To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets.  Proprietary image compression is applied to gif images, jpeg images and Flash content.

    SlipStream also accelerates email traffic (POP3 and SMTP) using lossless compression.

    SlipStream does NOT speed up file downloads (over FTP or file sharing programs), streaming audio/video and HTTPS (secure web sites).

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2. Download and Installation Help

  1. Where can I download the SlipStream Web Accelerator installer?

    Click here to download the latest version of the Turbo Dial-Up end-user software program SlipStream Web Accelerator.

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  2. I'm having difficulty installing SlipStream Web Accelerator.  Where can I get additional assistance?

    Click here for detailed installation instructions. A full set of screenshots are provided to assist you with the installation procedure.

    It you are still experiencing problems installing, contact TFBnet technical support at 888-211-1674.

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  3. What if I roam between the California and National dial-up networks?

    Although the Turbo Dial-Up software used in each network if functionally equivalent, they can only be used in the network they were designed for. If you roam between each network, you should download a copy of the installer for each network (SlipStreamInstallerO1.exe for the California network and SlipStreamInstallerMP.exe for the National network). Save them on your desktop and simply install the one that you need based on the network you will be using at that time.

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3. Using SlipStream Web Accelerator

  1. How do I start SlipStream Web Accelerator?

    SlipStream Web Accelerator is launched automatically every time Windows starts. You do not have to launch it manually.

    A SlipStream Web Accelerator icon appears in the Windows system tray to show that it is operating in the background.

    Click here to consult the product guide for more information.

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  2. How do I change the image quality for a particular image?

    Right-clicking on an image within Internet Explorer and selecting "Show Original Image" allows you to view the original image.  Selecting "Show All Original Images" allows you to view all original images on the entire web page.

    Click here to consult the product guide for more information.

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  3. How do I change the image quality setting for all images?

    Right-click on the SlipStream Web Accelerator taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes.

    Click here to consult the product guide for more information.

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  4. What do the statistics displayed in the Statistics dialog mean?

    Click here to consult the product guide for more information.

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4. Product Details

  1. How do I use Internet Explorer with SlipStream Web Accelerator?

    Internet Explorer is automatically configured to use SlipStream Web Accelerator.  Use Internet Explorer as you normally would.

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  2. How do I use other browsers with SlipStream Web Accelerator?

    Netscape Navigator is automatically configured to use SlipStream Web Accelerator.  Use Netscape as you normally would.

    For other browsers such as Opera and Mozilla, SlipStream Web Accelerator works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "127.0.0.1" and the port number to be the local listening port of the SlipStream Client (5400 by default). Consult your browser's documentation for information on how this can be done.

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  3. Does SlipStream Web Accelerator speed up email access?

    Yes, SlipStream automatically accelerates your email traffic (POP3 and SMTP) for all popular email clients such as Eudora, Outlook, Outlook Express and Netscape Mail.  Other email clients should work transparently as well.

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  4. Where do I go if I have problems with SlipStream Web Accelerator?

    First, consult the SlipStream Web Accelerator Product Guide.

    Secondly, try our FAQ (Frequently Asked Questions) section (this page).

    Next, try the Troubleshooting section.

    If you are still unable to resolve your problem then contact TFBnet technical support at 888-211-1674.

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  5. Where can I get product information on how to use SlipStream Web Accelerator?

    Click here to view the Product Guide.

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  6. Does SlipStream Web Accelerator speed up my secure (HTTPS) transactions such as web banking?

    SlipStream Web Accelerator does not accelerate secure transactions. Secure web sites will continue to work by bypassing the acceleration component.

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  7. What operating systems can SlipStream Web Accelerator be installed on?

    SlipStream Web Accelerator can be installed on any of the following operating systems:

    SlipStream Web Accelerator requires at least Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser.

    Note that the SlipStream Email Acceleration component requires Windows 98 and above, and that the SlipStream Pop-up Blocker component requires Internet Explorer 5.0 and above.

    Newer versions of Microsoft Internet Explorer are available free of charge through Microsoft.

    For Windows 95 users: Currently, Microsoft does not permit Windows 95 users to install Internet Explorer 6 or greater, however, Internet Explorer 5.5 is available.

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  8. What system requirements are necessary to use SlipStream Web Accelerator?

    The recommended system requirements for SlipStream Web Accelerator are a Pentium 200MHz with 64MB of RAM and at least 5MB of hard-disk space.

    Regardless, SlipStream Web Accelerator will work within your current system configuration to provide you with the best content acceleration.

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